« January 2008 | Main | March 2008 »

February 2008 Archives

February 11, 2008

Will Quality Make a Comeback

Is a new breed of consumer coming? The Saturday edition of The Toronto Star featured an article on how consumerism will change as baby boomers retire and the new generation of shoppers comes to the fore.

In the article Graham explains Nazareth's central idea: That the next generation of consumers--Slackers, Gen X and Gen Y -- will value free time more than material possessions. As a result, he writes, a new parsimony will be seen in the retail world. He explains that this new frugality will result in a renewed interest in quality goods; that "well-made, reasonably-priced goods will replace merchandise at both ends of the cost spectrum. Quality merchandise will fare better than cheap and disposable. It will also perform better than high-priced, high-fashion luxury goods."

This idea of quality making a comeback was a theme I saw explored at the 2007 edition of Tendence, Messe Frankfurt's autumn consumer goods show. As I wrote in my review of the show (Innovation and Sustainability, September-October 2007) Amsterdam-based designer Satyendra Pakhalé created a Personal Shopper display that celebrated quality and design sustainability over the current "culture of consumption." It'll be interesting to see if this new wave of shoppers really will embrace conservation and put quality ahead of quantity.

February 15, 2008

Does Made in Canada Matter?

Today a new press release from Unity Marketing came across my desk. For those not familiar with Unity Marketing, it is a boutique market research firm in the US "specializing in consumer insights for marketers and retailers that sell luxury goods and experiences to the 'masses as well as the classes.'" The new release revealed that more that two-thirds of luxury consumers surveyed say that the place of manufacture is an important part of their buying decision. "Made In" matters, the company reports.

But does "Made in Canada" matter? It should. This country has excellent manufacturers of nearly all product categories: furniture, accessories, gourmet foods, bath products, and more. The design is excellent. The quality is superb. And, we know that the people producing these goods are receiving a fair wage and working in good conditions. In addition, a shift in consumer thinking is underway. The two largest factors contributing to it are: One, consumer concerns about products made in countries where there is no way of checking whether quality controls are in place or being implemented and two, the increasing consumer awareness of the environmental and human rights impacts of consumerism. Buy local has become a mantra for more consumers, and fair trade is now a consideration in the purchase decision for many people.

But, there's always a gap between what we say we'll do and what we actually do. Are your customers looking for the Made in Canada stamp?

February 19, 2008

Trends Tipped Over?

The February 2008 edition of Fast Company features an article that presents a rebuttal to Malcolm Gladwell's" best-seller, The Tipping Point.

In Is the Tipping Point Toast?" writer Clive Thompson explores the work of Duncan Watts, a network-theory scientist, who conducted "a series of controversial, barn-burning experiments challenging the whole Influentials thesis."

Watts' experiments disprove Gladwell's assertion that a group of "Super Influentials" are "the spark behind any successful trend." In fact, Watts' work shows that any average Joe or Jill can spark a trend if the conditions are right. Thompson explains Watts' theory of "Accidental Influentials":

Watts's theory says the emergence of a trend depends not on Influentials, but on the susceptibility of the public to the "virus." Social-network effects are so complex, he says, that trends are basically random.

This pitting of "viral marketing" against old-fashioned mass marketing is fascinating. Read it if you have the chance.

About February 2008

This page contains all entries posted to Editorial Blog in February 2008. They are listed from oldest to newest.

January 2008 is the previous archive.

March 2008 is the next archive.

Many more can be found on the main index page or by looking through the archives.

Powered by Movable Type 3.35
Hosted by LivingDot